FAQ

How much?

For corporates, TV and all other jobs I quote following a quick look at the script. But I know you’ve got a budget to work with and I’ll try my best to fit in!

How do I connect and collect files?

If you need a live connection I use Source Connect Now or your preferred IP connection method.

I can send the source files via an FTP service such as Wetransfer or Dropbox

Can I direct a session with you?

Of course, in fact for a lot of projects it’s really useful. We can set up a phone link or Skype and I can connect live to your studio via Source Connect Now

What happens if something’s not right?

I want you to be pleased with the end result (and most people are!) but if there is a misplaced word and it’s a mistake on my part, then of course it will be fixed, promptly, free of charge. But please be assured that everything is double checked before it leaves the studio. If a client wants to change a word or two after the session has taken place, no problem, that gets re-recorded on ‘fix fee’ basis, i.e. small tweak, small fee!

Turn round time?

Normally I get projects done within 24 hours, but sometimes much quicker. It just depends on how big the job is and if everyone else has had the same thought to get something done at the same time!

What do I receive?

Clean and tidy audio, ready for you to load. I can do most formats, just let me know what suits you best.

I’ve thought of another question that’s not here?

…then it’s time to call or email!